Privacy is brought to you by Aachen City Council, and we take privacy very seriously. Your data is stored in accordance with statutory regulations.

Standard procedure

Every time a user accesses a page on or downloads a file, data pertaining to the transaction is recorded in a log file. This is purely for internal, system-related and statistical purposes. The following data set is recorded for each access/download:

  • Name of file accessed/downloaded
  • Date and time of access/download
  • Volume of data transferred
  • Marker showing whether the access/download was successful
  • Description of the type of web browser used
  • Domain from which enquiry originated

Data provided during user registration (registration of users is not yet enabled) is analysed in anonymous form by the site operator for statistical purposes, albeit only after user approval. No addresses are sold to third parties.

Use of the web statistics tool WiredMinds Enterprise Edition 5.9

This website uses the tool Enterprise Edition 5.9 from WiredMinds AG to collect and process data for purposes of continuous improvement and analysis of our Internet offering. In so doing, data is collected and processed. This data is used to create usage profiles under pseudonyms. Where possible and where practical, the usage profiles are rendered entirely anonymous. Cookies and/or web beacons are used on this site. We pass the data collected to WiredMinds, alternatively WiredMinds may collect such data directly. WiredMinds is permitted to use information, which you leave behind by visiting the site, for purposes of creating anonymous usage profiles.

Data will not be used for purposes of personal identification of visitors or associated with the person-related data concerning the bearer of a pseudonym. Where IP addresses are collected these are rendered anonymous immediately after their collection by deleting the last two number blocks. Visitors have, with regard to data gathered on them, a right of refusal which may be exercised at any time: Don’t store this data!


When you leave our website and arrive at someone else’s site it’s possible that those responsible for the destination website may use “cookies”. Cookies are small text files used, for example, by online forums to store registered users’ access data during a session. Cookies are not programs and therefore cannot cause any damage on your PC.

Aachen City Council accepts no legal responsibility for the use of cookies. For details of how such cookies and the information they contain are used, please compare the relevant sites’ privacy statements.

Non-encrypted e-mails

We ask you to note that when sending a non-encrypted e-mail to Aachen City Council it is impossible to guarantee that the information has not fallen into the hands of unauthorised individuals or been tampered with during transmission.

Use of Facebook social plug-ins

Our website makes use of social plug-ins (referred to here as “plug-ins”) from the social networking website, run by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (referred to here as “Facebook”). The plug-ins are marked with a Facebook logo or the wording “Facebook social plug-in”.
When you access one of our web pages containing such a plug-in, your browser will create a direct link to Facebook’s servers. The content of the Facebook plug-in will be transmitted directly to your browser which will then integrate it into the web-page.
By integrating the plug-ins, Facebook will be informed that you have accessed the corresponding page on our website. If you are logged into Facebook, Facebook is able to associate your visit with your Facebook account. If you interact with the plug-ins, for example by pressing the “Like” button or giving a comment, the corresponding information will be sent directly by your browser to Facebook and be stored there.
For details of the purpose and scope of data collected, subsequent use and processing of the data by Facebook, your related rights and the settings available to you for protecting your privacy, please refer to Facebook’s privacy statement
If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our site.